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South Tyneside Council Housing Services (previously 'South Tyneside Homes')

Council housing (previously known as 'South Tyneside Homes') has been brought back under the management of South Tyneside Council. Read more about the changes.

Complaints and feedback

Complaints and Compliments Policy and Procedure

Read the full complaints and compliments policy and procedure.

Read the full complaints and compliments policy and procedure:

Complaints and Compliments Policy and Procedure

To find information about our self assessment against the Housing Ombudsman's Complaints Handling Code, see Self-assessment.

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