General fire safety advice

Below are actions you can take if there is a fire:

• Keep calm and act quickly, get everyone out as soon as possible.
• Don't waste time investigating what's happened or rescuing valuables.
• If there's smoke, keep low where the air is clearer.
• Before you open a door, check if it's warm. If it is, don't open it - fire is on the other side.
• Call 999 as soon as you're clear of the building. 999 calls are free on all phones.

Don't tackle fires yourself. Leave it to the professionals.

For specific guidance read:

Fire safety in high rise flats

Fire safety for housing plus flats

Fire safety for low rise homes

Be prepared - make an escape plan

Here are some tips on planning an escape route:

• Make sure everyone in your property knows how to escape.
• Make sure exits are kept clear.
• The best route is the normal way in and out of your home.
• Take a few minutes to practice your escape plan.
• Review your plan if the layout of your home changes.
• Keep door and window keys where everyone in your home can find them.
• If you have an illness or injury that limits your ability to move or respond, make sure you re-evaluate your escape plan.