Annual Complaints Performance and Service Improvement Report
About this publication
This report provides an update on our complaint handling performance over the last financial year and highlights the changes and service improvements applied as a result of learnings from customer feedback.
Publishing information
From: South Tyneside Council Housing Services
Published: September 2024
Documents
PDF: Annual Complaints Performance and Service Improvement Report (PDF) [236KB]
Word: Annual Complaints Performance and Service Improvement Report (Word doc) [169KB]
These files may not be suitable for users of assistive technology. If you need help to access this information within these files, please get in touch to request an accessible format. These documents may contain references to South Tyneside Homes. Some documents were not updated following the transition back into the Council on 1 November 2024.