Home safety

Damp, mould and condensation

We take a zero tolerance approach to damp and mould. We are here to support customers who are struggling with these issues.

Electrical safety inspections, electrical work in your home and electrical product recalls.

Smoke alarms, what you should do to stay safe, and fire safety in high-rise, Housing Plus and independent living flats.

What to do if you suspect a gas leak or smell gas, gas safety dos and don'ts, gas servicing and carbon monoxide.

About Legionnaires' disease, and how to reduce the risk in your home and garden.

About home insurance and how to apply for the content insurance scheme with Royal and Sun Alliance.

What asbestos is, and what to do if you have asbestos in your home.

About our door entry and CCTV systems.

The Resident Engagement Strategy formalises our approach to providing information and advice to tenants about building safety.