Anti-social behaviour
Keeping our colleagues safe
Whenever our colleagues visit your home, we expect them to feel safe and respected, just as we expect you to feel safe too.
As part of our ongoing work, we are focusing on mutual respect.
No one should fear abuse, threats or intimidation of any description, whilst doing their job.
We know that lots of people are respectful and friendly, and it is only a small amount of people who can be abusive or violent towards our colleagues.
We have a zero-tolerance approach towards any verbal and / or physical attacks against employees.
We will not tolerate:
- violence
- aggressive behaviour
- derogatory remarks or rudeness
- threatening language
We also may refuse to continue communicating with you if any negative behaviour continues.
Serious or ongoing cases
In serious or ongoing cases, we may also take tenancy action against someone who has behaved in a violent or abusive way towards our colleagues.
We will deal with all incidents on a case by case basis and take the most appropriate action.