Good Neighbourhood Management (GNM) Policy

Read the Good Neighbourhood Management (GNM) Policy.

About this publication

The Housing Ombudsman report on noise (October 2022) highlighted how important it is to deal with reports of non-statutory noise effectively.

We have created a policy with customers to help identify, respond to and manage reports of non-statutory noise within customers' homes.

Publication information

From: South Tyneside Council Housing Services

Published: September 2024

Documents

PDF:  Good Neighbourhood Management (GNM) Policy (PDF) [193KB]

Accessibility

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References to 'South Tyneside Homes'

South Tyneside Council previously had a company to manage Housing Services on its behalf - South Tyneside Homes. Housing Services were brought back under the management of the Council on 1 November 2024. Some documents may contain references to South Tyneside Homes. We will look to update the branding on older documents as they are refreshed.