Important policies and documents
An A-Z list of important policies and documents.
Anti-Social Behaviour Policy
Read our Anti-Social Behaviour Policy.
Application for alterations
This is the application form for alterations to Council property at the tenant's own expense.
Asbestos in your home - Essential Guide
This document is the essential guide for asbestos in your home.
Complaints and Compliments Policy and Procedure
Read the full complaints and compliments policy and procedure.
Damp, Mould, and Condensation Policy
This policy has been designed with residents to allow us to diagnose, respond to and effectively manage reports of damp, mould and condensation within our properties.
Good Neighbourhood Management (GNM) Policy
Read the Good Neighbourhood Management (GNM) Policy.
Housing Allocations Policy
This policy sets out who can apply for affordable housing in the Borough and how we set priorities for those who are housed.
Lettable standards
Information about our lettable standards, and what to expect when you are offered a property with us.
Repairs and Maintenance Policy
Read the Repairs and Maintenance Policy.
Tenancy Policy
This policy tells you our approach to tenancy management, including how we will help to sustain tenancies, prevent evictions, and tackle tenancy fraud.
Equality, diversity, and inclusion: Useful documents
See policies, strategies and reports related to equality and diversity.
Your Right to Buy Your Council Home
This document is a guide for tenants of Councils and registered providers, including housing associations to the Right to Buy your home.